Booking Terms

● Unless otherwise agreed, the payment schedule is determined by the project value, as follows:

■ <£5,000 100% in advance
■ £5,000 – £10,000 50% deposit, 50% on completion
■ >£10,000 33% deposit, 33% on completion of production, 34% on final delivery

● Deposits and advance payment are non-refundable so that we can reserve dates and start pre-production work.
● Project files and usage rights will only be transferred once weʼve received final payment in full.
● Interest will be charged on late payments at a rate of 3%, calculated pro rata on a daily basis

● For on-location shooting weʼre happy to reschedule as we get at least 7 daysʼ notice. Less than that means weʼll need to charge 50%. Less than 48 hours means weʼll need to charge in full.
● We set aside development time at the start of each project according to the expected timeline. If there are extensive delays or missed milestones on your side, we reserve the right to charge a supplement to extend the project timeline.
● Unless otherwise agreed, there is a standard maximum of two rounds of amendments built into your project cost. If you need more, please let us know and weʼll be happy to adjust accordingly.

● Judging the quality of creative services is subjective by nature. The clearer your brief, references and feedback the closer weʼll be able to match your vision.
● To keep your project on-schedule, please provide materials, feedback and approvals promptly.
● Please make sure your accounts team process payments on time.

● We will treat any data or sensitive information about your business which is acquired in the course of your project as confidential and will return or destroy it on request

● Upon final payment you will receive all final files and usage rights which are included in your project fee. If you would like raw image, video or 3D assets, this will usually carry an additional cost.
● Circus retains the copyright on all images and creative works, including behind-the-scenes footage taken in the course of the project. We reserve the right to use them on our website, marketing collateral and social media channels, and to add an attribution link to online deliverables.

● If youʼre unhappy with any aspect of our service, please raise your concerns with your Circus contact and we will do our utmost to fix it.

● In the unlikely event of a legal dispute, the laws and courts of England and Wales will have jurisdiction.
● Any communications or notices may be delivered by email or post.
● Either party can terminate this agreement at any time in writing by email or post, at which point outstanding payments will be due immediately and work created will be delivered. Indemnities will still apply after termination.
● Neither party will be considered in breach of this agreement as a result of a delay or failure to perform its obligations as a result of causes out of its control.
● Our liability specifically excludes consequential losses and is limited to the total amount paid during the year in which the breach occurs.
● Both parties to these terms indemnifies the other against any losses, damage, liability, costs, legal fees, and expenses which result from action, inaction or breach of obligations.

Circus (a Gainfame Ltd company)
[email protected]
+44 (0) 20 764 2794

2 Sheraton Street, Soho, London, W1F 8BH
Registered in England and Wales
Company Number 07282533